TLDR

  • Developing unique AP automation strategies can further customize and streamline your payable process and help you maximize your digital investment.
  • From time savings to better transparency, accounts payable (AP) software has many benefits.
  • You can get the most out of your AP software with adaptable strategies like customizing user permissions, creating approval rules and more.
  • With any digital transformation, it's important to ease the process by developing a clear roadmap, celebrating milestones, engaging experts and leading by example.
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Unlocking the Benefits of Accounts Payable Automation Software

When it comes to adopting new technologies like accounts payable (AP) automation (opens in a new window) in your everyday work, it can take some time to feel like you’re using it to its full potential. Whether you’re navigating steep learning curves, struggling to get team members on board or a bit of a mix, it can feel daunting at times. That’s why we’re taking some time to chat about specific AP automation strategies and solutions that can help you uncover and enjoy more perks along the way.

Accounts payable automation software isn’t a one-size-fits-all tool; it’s a flexible solution you can customize to your unique payment workflow. Developing ways to customize and streamline your payable process can ease the onboarding burden—and help you get the most out of your digital investment. To illustrate its potential, let’s dive into a few examples of AP automation benefits, followed by clever strategies to help you use it to its fullest.

AP Automation Benefits

Saves time and energy

With AP automation tools like RBC PayEdge (opens in a new window), you can swap hours of tedious manual tasks with an integrated, digital system. Here’s an overview that shows you some common manual AP tasks contrasted by their efficient, automated counterparts.

Manual AP Process vs AP Automation Comparison
Manual AP Process AP Automation
Spend time on tedious admin tasks, keeping your AP team away from other work. Free up admin labour hours, so you and your team can focus on higher-value tasks.
Keep track of paper files that make it difficult to find data, compile reports and check statuses. Digitize your AP workflow, making reporting, tracking and auditing easier.
Hunt down payment approvals in person or via email. Digitally route your payments to the right approvers.
Pay to print and mail paper cheques for recipients who only accept cheque payments. Initiate paper cheque payments within the platform that are then sent in the mail to the recipient on your behalf.
Stick to traditional payment types. Pool funds and use your preferred payment option.
Only use your business credit cards when vendors or suppliers accept them. Pay via credit card, even if your vendors and suppliers do not accept cards.
Run into funding delays, workflow bottlenecks and mistakes that lead to late payments. Pay your vendors and suppliers on-time, potentially taking advantage of discounts while avoiding late fees.
Calculate currency conversions and deal with unknown international payment fees. Experience automatic currency conversions and know your up-front cost for global payments1.
Manually track and sift through invoice, vendor and payment data. Quickly import information regarding your vendors, suppliers and outstanding invoices.
Tediously reconcile payments with your accounting books. Automatically reconcile payments with your accounting software.

Customizable to your unique payable process

AP automation can adapt to your unique payable workflow by allowing you to:

  • • Set up user profiles and permissions: With accounts payable software, you can customize and adjust user permissions at any time (we dive deeper into permissions later in this article). These internal controls give you peace of mind while streamlining your payable process.
  • • Create custom approval rules: Instead of sending a chat or email every time you need a payment approval, automatically route the payment to the right people using custom rules (more on that later in this article).
  • • Pull money from multiple funding sources: Do you find that waiting for sufficient funds holds up your payable process? With RBC PayEdge, you can combine funds from multiple sources to fill cash flow gaps.
  • • Pay via credit card: Speaking of cash flow gaps, you can pay your vendors and suppliers via credit card with RBC PayEdge, even if the recipient doesn't accept card payments. This way, you can maximize your card rewards and benefits.
  • • Record your suppliers' preferences: Instead of tracking down old files or emails to find your recipient's preferred payment method (or unique payment instructions), you can store that data in a digital profile via AP automation software.
  • • Choose and adjust your pricing plan: With RBC PayEdge, your pricing plan (opens in a new window) is always flexible. If you handle lower payment volumes, you can pay as you go ($0 monthly fee). If you have higher payment volumes (200-500+ payments per month), you can choose a subscription plan.

Provides better transparency

Transparency is extremely important in the (often complex) world of accounts payable. Whether you're checking on a payment status, generating a report to present to stakeholders, seeking new ways to optimize your workflow or taking part in an internal or external audit, it's important to always have a clear window into the nitty gritty of your payable process. By serving as a centralized platform that displays real-time, accurate data on your payable workflow, you can consider AP automation your crystal-clear windowpane.

It gives you a current view of all the data surrounding your payments, vendors, suppliers, user actions and more. This way, you can:

  • • Identify mistakes and inefficiencies faster
  • • Generate accurate up-to-date reports
  • • Avoid messy paper-based audits
  • • Strengthen your internal and external defences against fraud

Not only does this make your day-to-day work easier, but it also helps your company comply with industry standards and regulations.

By digitizing your payable workflow, accounts payable software integrates and centralizes data surrounding invoices, payments, vendors, suppliers, user actions and timestamps. These capabilities make it easier for you and your team to track progress, identify errors, compile accurate real-time reports, find bottlenecks and conduct internal and external audits.

Reduces mistakes

Speaking of identifying errors, AP automation also helps you reduce mistakes, so you don't have to identify and fix them. It does so by allowing you to:

  • • Import vendor profiles and update their payment preferences
  • • Import payments and upload invoices to reduce duplicates or missed invoices that slip through the cracks
  • • Identify mistakes and inefficiencies in real-time via user trails and timestamps
  • • Integrate with your accounting software to automatically reconcile payments
  • • Store your payment data digitally, so you can easily double-check it

Helps your company scale

Scaling your company is an exciting endeavour, but it doesn't come without growing pains—internally and externally.

On the External Side

As your company grows and you expand your list of vendors and suppliers, AP automation makes adding, organizing, and updating their profiles easy. This allows you to track their payment preferences and other details effortlessly.

As your payment volume grows, accounts payable software helps you automatically import and manage invoices, keeping track of their statuses and due dates, so you and your teams can focus on higher-value tasks.

On the Internal Side

As you scale your company and grow your internal teams, AP automation helps keep everyone on the same page. Because it's a central platform, everyone has a window into vendor preferences, payment statuses and more.

With RBC PayEdge, adding new users to your platform is easy. You can manage their roles and permissions to match your current process (more on that in the strategies section below).

AP Automation Solutions

Now that we've covered a few key benefits of AP automation, let's explore some common ways you can make the most of this innovative technology.

Integrate it with your accounting software

Do you use an accounting software platform to digitize some of your AP process? If so, you can usually integrate it with your AP automation platform to make your payable process even easier. When you integrate these two technologies, you can automatically import your invoices and reconcile your payments—two steps of the payable process that can feel very tedious if you do them manually.

RBC PayEdge integrates with QuickBooks Online, Xero and Sage Accounting to further streamline your payable process.

Customize your user roles and permissions

AP automation software allows you to create user profiles with specific roles and permissions. With RBC PayEdge, you have four default user roles with built-in (customizable) permissions at your fingertips:

  • 1. Data Entry Clerk
  • 2. Approver
  • 3. Admin
  • 4. Super Admin

You can also create custom roles with specific permissions to suit your payable process and business structure. Plus, you can modify these permissions at any time.

Set up digital approval rules

One huge perk of AP automation is that you can digitally route your payment approvals—no matter how complex they may be. This way, approvals won't get lost in an inbox or a stack of paper your team has to hunt down.

With RBC PayEdge, you can create approval rules that specify which users have the power to approve payment orders. You can also limit the dollar amount they're allowed to approve. These are just a few examples—you can fully customize your approval rules to ensure they match the controls you already have in place.

Optimize vendor and supplier management

While a messy, manual AP process can lead to slow processing, missed payments, poor communication and more, AP automation can help you improve your vendor relationships. From freelancers to suppliers, these partners help power your business, so keeping them feeling happy and appreciated is important.

With everything on one digital platform, you can use AP automation to keep track of project, invoice and contract deadlines, track your vendors' preferences, combine funds to complete faster payments, proactively manage your payment data, send automatic remittance to your recipients, and so much more. The result? Happy, thriving partnerships.

Establish internal auditing systems and schedules

Audits serve an essential role in the ecosystem of accounts payable. Regularly scheduled internal audits can be helpful to ensure your accounting records are up to date, so you can confidently compile reports, share data with your team and partners and know that you've accurately paid your vendors and suppliers.

By establishing internal audit systems and schedules (and digitally documenting them), you can make it easier for new employees to jump into the process if necessary.

Strategize for Success

From AP automation to artificial intelligence (AI), digital tools are opening a new world of possibilities. With the right strategies, leadership and mindset, you can help your company grow and thrive in this unique era of digital innovation—one platform at a time.

Frequently Asked Questions

RBC PayEdge can be used by any Canadian business of any size, even if they are not an RBC banking client. There are a few categories of businesses that are prohibited from using the RBC PayEdge service.
No, you don’t need to have your bank accounts with RBC to use RBC PayEdge; businesses can use RBC PayEdge whether or not they are an RBC banking client.
RBC PayEdge currently supports direct API connectivity with three cloud-based accounting platforms:
  • QuickBooks Online (QBO)
  • Xero
  • Sage Accounting
If you do not currently use one of the supported accounting platforms, you can still use RBC PayEdge. Payments can be uploaded into the platform via CSV file template or manually input.
There are no start-up fees associated with RBC PayEdge. You can choose from three RBC PayEdge pricing plans:
  • Pay As You Go
  • Premium (Monthly Subscription)
  • Edge Plus (Monthly Subscription)

This article is intended as general information only and is not to be relied upon as constituting legal, financial or other professional advice. A professional advisor should be consulted regarding your specific situation. The information presented is believed to be factual and up-to-date but we do not guarantee its accuracy and it should not be regarded as a complete analysis of the subjects discussed. All expressions of opinion reflect the judgment of the authors as of the date of publication and are subject to change. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Royal Bank of Canada or any of its affiliates.