Changes to RBC Corporate Creditor Service

Payments Canada has introduced amendments to the Rule H6 for Financial Institution Exchange of Electronic Payments for the Purpose of Clearing and Settlement. The changes have been published and are available on the Payments Canada website with a transition period ending December 1, 2026. The changes are effective as each bank updates policies and procedures to adopt them.

For Rule H6, from December 1, 2026 onwards, there are 2 categories of Electronic Bill Payments:

The following summarizes the amendments in the revised Rule H6:

• Retirement of Paper-Based Remittances

  Financial Institutions (FI) will no longer exchange paper-based remittance with other FI’s. Along with this requirement a MICR line will no longer be required on any issued invoices. Refer to Rule H6: Part 1 Section 2 (d)

• Retirement of invoices to be “paper-based”.

  Creditors are no longer required to present a ‘paper-based’ invoice as part of the enrollment process. Invoices/remittances are a document issued by a Creditor/Biller as a request for payment. Refer to Rule H6: Part 1 Section 4 (r) / Part A Section 8 (d)

• Lack of a Common Framework for electronic bill payments.

  The scope of Bill Payments and Rule H6 will expand to include both CCIN and Non CCN Creditor/Billers. Refer to Rule H6: Part A

• Common Enrollment Form / Confirmation of Engagement

  Payments Canada has created a new common biller enrollment form for the Corporate Creditor Service – this is a change from the Creditor/Biller having to complete an enrolment form for each FI. This form applies to new enrolments only.

  FI’s will also be required to respond to an onboarding request within 30 days.

  Refer to Rule H6: Section 10 and references throughout Rule H6

  NOTE: The Creditor/Biller will still be required to sign a Corporate Creditor agreement with each FI they enroll with.

• Roles and Responsibilities

  Throughout the amended Rule H6 updates will reflect roles and responsibilities of the Payee FI, Payor FI and the Creditor/Biller. The intent is to establish a more robust and streamlined onboarding process.

• Ability to decline to act as a Payors FI.

  FI’s will continue to have the ability to decline to act of a Payors FI, however Payments Canada has introduced a requirement for the FI’s to provide the Payee’s FI with a high-level reason for the decline within 30 days. Refer to Rule H6: Section 12

• Speed of Bill Payments

  The Rule H6 will introduce a change whereby the remittance and funds must be delivered and credited to the Creditor/Billers account as soon as the following business day. Refer to Rule H6: Sections 27 for CCIN and 37 for Non CCIN

• Best Practices Document

  A new document has been developed for Creditors/Billers both CCIN and Non CCIN with a focus on educating consumers on the timelines for bill payments and to encourage value-dating practices.

• Error Corrections

  Rule H6 now includes a provision for Creditors/Billers to respond to Error Correction Debit Requests within 30 calendar days. Refer to Rule H6: Section 6 (a) (ii)

• Returns (unidentifiable CCIN Remittance)

  Rule H6 has been amended to add clarity while keeping the intent the same with regards to handling on unidentifiable remittances. Refer to Rule H6: Section 33

  In addition to the above, Payments Canada have created a supporting document: CCIN Benefits. This document outlines the benefits of the CCIN and outlines the experience that Creditors/Billers can expect.

For any queries related to these changes, refer to the Payments Canada website [payments.ca], or email info@payments.ca for further information.