Support for businesses impacted by COVID-19

Launched on April 9, 2020, the Canada Emergency Business Account (CEBA) is one of the Government of Canada’s financial relief measures to support Canadian businesses that have been adversely affected by COVID-19. Eligible businesses that are approved by the Government of Canada get access to a loan to help pay for non-deferrable operating expenses such as rent, payroll and insurance which are critical to sustain business continuity

To submit an enrolment request or access your existing CEBA loan, log into your RBC Online Banking for Business.

Application deadline March 31, 2021.

For more information, please call 1-888-648-3511

If you are not enrolled in RBC Online Banking for Business, click here

Please note that the CEBA enrolment cannot be fulfilled in our branches, or through our advisors and RBC Advice Centre.

Key Features

Key features of the $60,000 CEBA loan (including any $40,000 loan that has been increased to $60,000 as part of the CEBA expansion):

  • A $60,000 loan funded by the Government of Canada to help eligible businesses pay for operating expenses, payroll and other non-deferrable expenses which are critical to sustain business continuity.
  • Until June 30, 2021, CEBA will be funded as a revolving line of credit for $60,000 through the RBC® CreditLine for Small Business.
  • After June 30, 2021, any outstanding balance on the revolving $60,000 line of credit will be converted into a non-revolving term loan.
  • If $40,000 of the $60,000 loan is repaid by December 31, 2022, then loan forgiveness of $20,000 will apply.
  • No interest applies before January 1, 2023.
  • Commencing on January 1, 2023, interest will accrue on the balance of the term loan at the rate of 5% per annum, payable monthly on the last day of each month.
  • The full amount of the loan (including principal and interest) is due and payable on December 31, 2025.

For details on the CEBA terms and conditions from the Government of Canada, click here.

Key features of the $40,000 CEBA loan (for any CEBA loan recipient that does not apply or is not eligible for the CEBA expansion):

  • A $40,000 loan funded by the Government of Canada to help eligible businesses pay for operating expenses, payroll and other non-deferrable expenses which are critical to sustain business continuity.
  • Until June 30, 2021, CEBA will be funded as a revolving line of credit for $40,000 through the RBC® CreditLine for Small Business.
  • After June 30, 2021, any outstanding balance on the revolving $40,000 line of credit will be converted into a non-revolving term loan.
  • The CEBA loan forgiveness amount is based on the maximum balance on the RBC CreditLine for Small Business at any time between the date of account open and June 30, 2021.
  • Loan forgiveness of 25% will apply when 75% of your maximum loan balance is repaid by December 31, 2022.
  • To qualify for the maximum forgiveness of $10,000, the maximum balance on the RBC CreditLine for Small Business must have been $40,000 at any time between date of account open and June 30, 2021.
  • No interest applies before January 1, 2023.
  • Commencing on January 1, 2023, interest will accrue on the balance of the term loan at the rate of 5% per annum, payable monthly on the last day of each month.
  • The full amount of the loan (including principal and interest) is due and payable on December 31, 2025.

For details on the CEBA terms and conditions from the Government of Canada, click here.

Eligibility

The Government of Canada set the CEBA loan eligibility requirements into 2 application streams and also set eligibility requirements for the CEBA expansion. Complete CEBA program details can be found on the Government of Canada website.

For organizations with total employment income (payroll) paid to employees in the 2019 calendar year greater than $20,000 CAD and less than $1,500,000 CAD:

  • The organization must be an active operating business that is a sole proprietorship, partnership or a Canadian-controlled private corporation that was in operation in Canada on March 1, 2020;
  • The organization must have an active RBC Business chequing or operating account;
  • The organization must be a Canadian operating business in operation as of March 1, 2020;
  • The organization must have an active CRA Business Number (BN) with an effective date of registration on or prior to March 1, 2020;
  • The organization must not have any accounts or loans at RBC that were in arrears by 90 days or more as at October 31, 2020;
  • The organization must not have previously used and must not apply for support under the COVID Indigenous SMEs Initiative or the Regional Relief and Recovery Fund.

The owner or an authorized individual must attest on behalf of the organization that ALL of the statements in the attestation provided through this link are true and correct, as required by the Government of Canada.

Attestation: Organizations with a total employment income paid greater than $20,000 and less than $1,500,000 in the 2019 calendar year

For organizations with total employment income (payroll) paid to employees in the 2019 calendar year of $20,000 or less and 2020 Eligible Non - Deferrable Expenses (subject to adjustments for support or subsidies under other Government of Canada COVID response programs) greater than $40,000 and less than $1,500,000.:

  • The organization must be an active operating business that is a sole proprietorship, partnership or a Canadian-controlled private corporation that was in operation in Canada on March 1, 2020;
  • The organization must have an active RBC Business chequing or operating account;
  • The organization must be a Canadian operating business in operation as of March 1, 2020;
  • The organization must have an active CRA Business Number (BN) with an effective date of registration on or prior to March 1, 2020.
  • The organization must not have any accounts or loans at RBC that were in arrears by 90 days or more as at October 31, 2020;
  • The organization must have filed an income tax return with the CRA with a tax year ending in 2019 or, if its tax return for 2019 has not yet been submitted, 2018.
  • The organization must not have previously been granted a CEBA loan and must not apply for a CEBA loan at any other financial institution;
  • The organization must not have previously used and must not apply for support under the COVID Indigenous SMEs Initiative or the Regional Relief and Recovery Fund; and
  • The organization must have eligible estimated non-deferrable expenses, less the amount of benefits the organization has received or is expecting to receive in 2020 in support or subsidies under any other Government of Canada COVID-19 response programs, of between $40,000 and $1,500,000.

    The Eligible Non - Deferrable Expense categories are the following:
    • Wages and other employment expenses to independent (arm’s length) third parties;
    • Rent or lease payments for real estate used for business purposes;
    • Rent or lease payments for capital equipment used for business purposes;
    • Payments incurred for insurance related costs;
    • Payments incurred for property taxes;
    • Payments incurred for business purposes for telephone and utilities in the form of gas, oil, electricity, water and internet;
    • Payments for regularly scheduled debt service;
    • Payments incurred under agreements with independent contractors and fees required in order to maintain licenses, authorizations or permissions necessary to conduct business by the organization;
    • Payments incurred for materials consumed to produce a product ordinarily offered for sale by the organization; and
    • Any other expense as indicated on the Government of Canada web page (https://ceba-cuec.ca/) as being an eligible non-deferrable expense for the purpose of the CEBA program.

The following expenses are NOT considered eligible non-deferrable expenses: Any other payments or expenses such as prepayment / refinancing of existing debt, payments of dividends, distributions, increases in management compensation and increases of the compensation of related parties.

For more details on non-deferrable eligible expenses such as the time period, how to calculate and what qualifies as non-deferrable expenses, please click here to learn more at the Government of Canada’s website.

Non - Deferrable Expenses are subject to verification and audit by the Government of Canada.

The owner or an authorized individual must attest on behalf of the organization that ALL of the statements in the attestation provided through this link are true and correct, as required by the Government of Canada.

Attestation: Organizations with a total employment income paid of $20,000 or less in the 2019 calendar year and 2020 Eligible Non - Deferrable Expenses (subject to adjustments for support or subsidies under other Government of Canada COVID response programs) greater than $40,000 and less than $1,500,000

For organizations with an existing CEBA loan that want to apply for the $20,000 CEBA expansion to increase the amount of their loan from $40,000 to $60,000:

  • The organization must be an active operating business that is a sole proprietorship, partnership or a Canadian-controlled private corporation that was in operation in Canada on March 1, 2020;
  • The organization must have an active RBC Business chequing or operating account;
  • The organization must have an active CRA Business Number (BN) with an effective date of registration on or prior to March 1, 2020;
  • The organization must not have any accounts or loans at RBC that were in arrears by 90 days or more as at October 31, 2020;
  • The organization must have previously been granted a $40,000 CEBA loan at RBC and must not have breached the terms of and must not be in default under the CEBA loan;
  • The organization must not have obtained and must not apply for a CEBA loan at any other financial institution; and
  • The organization must not have previously used and must not apply for support under the COVID Indigenous SMEs Initiative or the Regional Relief and Recovery Fund.

The owner or an authorized individual must attest on behalf of the organization that ALL of the statements in the attestation provided through this link are true and correct, as required by the Government of Canada.

Attestation: $20,000 CEBA expansion

Information about CEBA loan forgiveness and repayment

Loan forgiveness and repayment for a $60,000 CEBA loan (including any $40,000 loan that has been increased to $60,000 as part of the CEBA expansion):

  • When the organization’s approved CEBA enrolment request is processed, funds are transferred directly from the organization’s RBC CreditLine for Small Business into the RBC Business banking account indicated on the organization’s enrolment request to reflect a maximum loan balance of $60,000, which is a requirement under the Canada Emergency Business Account expansion to ensure that the organization qualifies for maximum forgiveness.
  • Until June 30, 2021, the CEBA loan will be funded as a revolving line of credit for $60,000 through the RBC® CreditLine for Small Business.
  • The organization can repay the loan in part or in full at any time.
  • On July 1, 2021, the outstanding balance of the CEBA loan will convert to a term loan.
  • If the organization repays $40,000 of the $60,000 loan by December 31, 2022, then loan forgiveness of the remaining $20,000 will apply.
  • No interest applies before January 1, 2023.

Understanding the CEBA loan forgiveness amount

  • The CEBA loan forgiveness amount is based on the maximum balance reached on the RBC CreditLine for Small Business by June 30, 2021 (which was $60,000).
  • If the organization repays $40,000 of the $60,000 loan by December 31, 2022, then loan forgiveness of the remaining $20,000 will apply.
  • The organization must repay $40,000 in order to qualify for forgiveness.

Loan forgiveness and repayment for a $40,000 CEBA loan:

  • Until June 30, 2021, the CEBA loan will be funded as a revolving line of credit for $40,000 through the RBC® CreditLine for Small Business.
  • The organization can repay the loan in part or in full at any time.
  • On July 1, 2021, the outstanding balance of the CEBA loan will convert to a term loan.
  • If the organization repays 75% of the maximum balance by December 31, 2022, then loan forgiveness of the 25% will apply.
  • No interest applies before January 1, 2023.

Understanding the CEBA loan forgiveness amount

  • The CEBA loan forgiveness amount is based on the maximum balance on the RBC CreditLine for Small Business at any time between the date of account open and June 30, 2021.
  • In order to qualify for maximum loan forgiveness, the organization must bring the outstanding balance to $40,000 at any point in time on or before June 30, 2021.
  • If the organization repays 75% of the maximum balance by December 31, 2022, then loan forgiveness of the 25% will apply.
  • If the outstanding balance reaches $40,000 and the organization repays $30,000 by December 31, 2022, then loan forgiveness of the remaining $10,000 will apply.
  • If the outstanding balance reaches an amount less than $40,000, then if the organization repays 75% of that balance by December 31, 2022, then loan forgiveness of the remaining 25% will apply.

Examples of CEBA loan repayment and forgiveness amounts

Examples of CEBA loan repayment and forgiveness amounts
Maximum Balance on or before June 30, 2021 Amount Repaid on or before Dec 31, 2022 Forgiveness Amount (Don’t have to repay)
Company A $40,000 $30,000 (75%) $10,000 (25%)
Company B $20,000 $15,000 (75%) $5,000 (25%)
Company C $0 (never used funds) $0 $0

To calculate the organization’s repayment and forgiveness amounts

  • The organization’s repayment amount = the maximum balance amount x 0.75
  • The organization’s forgiveness amount = the maximum balance amount x 0.25

Frequently Asked Questions

Canada Emergency Business Account (CEBA)

Yes. The deadline to apply for a CEBA loan or to apply for the CEBA expansion is March 31, 2021.

For your convenience, the CEBA loan enrolment request process is completely digital and self-serve. It is accessible by RBC business clients only through RBC Online Banking for Business.

Have RBC Online Banking for Business?

Log in to your RBC Online Banking for Business and locate the Canada Emergency Business Account banner directly below your listed accounts. Simply click on the banner and you will be automatically directed to the online application to begin your enrolment request.

Don’t have RBC Online Banking for Business?

If you are not currently enrolled for RBC Online Banking for Business, you can easily register by visiting rbc.com/enrol. Next, log in and locate the Canada Emergency Business Account banner directly below your listed accounts. Simply click on the banner and you will be automatically directed to the online application to begin your enrolment request.

Once your $60,000 Canada Emergency Business Account loan enrolment request form has been completed online, it will be automatically sent to the Government of Canada for verification. Please note that the deadline to submit a CEBA loan enrolment request under the CEBA program is March 31, 2021.

If you are applying under the non-deferrable expenses stream (if your organization’s total employment income paid in the 2019 calendar year was $20,000 or less), then you will also need to visit the Government of Canada web page to upload the documentation relating to your organization’s 2020 eligible estimated non-deferrable expenses for verification. Please note that you must successfully upload the required non-deferrable expenses documentation at the Government of Canada web page.

Once your non-deferrable expenses documentation has been uploaded successfully, the government will review it together with the information entered in your enrolment request form.

For your convenience, the CEBA expansion enrolment request process is completely digital and self-serve. It is accessible by RBC business clients through RBC Online Banking for Business

    Have RBC Online Banking for Business?

    Log in to your RBC Online Banking for Business and locate the Canada Emergency Business Account banner directly below your listed accounts. Simply click on the banner and you will be automatically directed to the online application to begin your enrolment request.

  • Don’t have RBC Online Banking for Business?

    If you are not currently enrolled for RBC Online Banking for Business, you can easily register by visiting rbc.com/enrol. Next, log in and locate the Canada Emergency Business Account banner directly below your listed accounts. Simply click on the banner and you will be automatically directed to the online application to begin your enrolment request.

  • For RBC Express Only users

    Contact your relationship manager and they will be happy to assist you with next steps on how to submit an enrolment request for the $20,000 CEBA expansion.

Once your $20,000 Canada Emergency Business Account expansion enrolment request form has been completed online, it will be automatically sent to the Government of Canada for verification. Please note that the deadline to submit a CEBA expansion enrolment request under the CEBA program is March 31, 2021.

Preparing for Enrolment

Please note that the deadline to submit an enrolment request form under the CEBA program is March 31, 2021.

If you want to submit an enrolment request, please follow these instructions:

  1. Enrol in RBC Online Banking for Business if you have not already done so. If you are not enrolled for in Online Banking for Business, click here.
  2. Confirm that your email and contact details are up to date for your organization on your RBC Online Banking for Business profile
  3. Gather the following documentation as it will be required based on your eligibility criteria

    CEBA loan - Payroll Stream

    If your organization’s total employment income paid in the 2019 calendar year was greater than $20,000 and less than $1,500,000 you will need :

    • Your RBC business client card number
    • Your organization’s legal name on record with the Canada Revenue Agency and operating, trade or business name if different from its legal name
    • Your organization’s employer account number, as reported at the top of the 2019 T4 Summary of Remuneration Paid
    • Your organization’s employment income, reported in Box 14 of your organization’s 2019 T4 Summary of Remuneration Paid
    • If applicable, the sum of all employment income reported in Box 71 (Indian Exempt Income – Employment) of your employees’ individual 2019 T4s.

    CEBA loan Non - Deferrable Expenses Stream

    If your organization’s total employment income paid in the 2019 calendar year was $20,000 or less you will need:

    • Your RBC business client card number
    • Your organization’s legal name on record with the Canada Revenue Agency and operating, trade or business name if different from its legal name
    • Your organization’s Canada Revenue Agency business number
    • Your most recently filed T1 Income Tax and Benefit Return or your organization’s T2 Corporation Income Tax Return (2018 or 2019)
    • The estimated amount of your organization’s total eligible non-deferrable expenses in calendar year 2020 (including without limitation, payroll, rent, utilities, insurance, property tax and regularly scheduled debt service, see above for full list of eligible non-deferrable expenses)
    • Documentation supporting your organization’s estimated 2020 eligible non-deferrable operating expenses (which will need to be uploaded to the Government of Canada web page for verification after you complete your enrolment request). Please note that you must successfully upload the required non-deferrable expenses documentation at the Government of Canada web page.
    • The total amount of benefits your organization has received or is expecting to receive by December 31, 2020 in support or subsidies under any other Government of Canada COVID-19 response programs.

    CEBA expansion

    If your organization has an existing $40,000 CEBA loan and wants to apply for the $20,000 CEBA expansion you will need :

    • Your RBC business client card number
    • Your organization’s legal name on record with the Canada Revenue Agency and operating, trade or business name if different from its legal name

    IMPORTANT: The information you provide in your enrolment request will be automatically sent to the Government of Canada for verification. Please ensure the accuracy of all information before you submit your enrolment request. Once the government has completed its verification process, RBC will email you to let you know whether or not the government has approved your organization’s enrolment.

Only one person from the organization can agree to the legal documents in the online enrolment request process for the CEBA. The person applying on behalf of your organization must have the legal authority to attest on behalf of the organization and legally bind the organization to the terms of the RBC Legal Documentation applicable to the CEBA. For example, if more than one person is normally required to sign legal documents for your organization, whether under your internal requirements or your agreement with RBC, your organization has to ensure the proper documentation, like a resolution to waive the requirement for multiple signatories for the purpose of enrolling the organization in the CEBA, is made to legally permit a designated person to request enrolment and attest on behalf of the organization. If the other usual signatories for your organization agree, then the designated person can go ahead and request to enrol.

If you are not an existing RBC Online Banking for Business client, click here to enrol.

The CEBA loan enrolment request form is online and only accessible by RBC business clients through RBC Online Banking for Business. If you are not enrolled for in Online Banking for Business, please Click here to enrol in RBC Online Banking for Business.

For RBC Express only users with an existing CEBA loan that wish to submit an enrolment request for the CEBA expansion, please contact your relationship manager and they will be happy to assist you with next steps.

Eligibility and CEBA Enrolment

No, they are similar but not the same. Your organization's CRA Business Number is the first 9 digits of your GST/HST account number, or the first 9 digits of the Employer Account Number if your organization filed a 2019 T4 Summary of Remuneration Paid.

Your Employer Account Number is the 15-character CRA account number which is found at the top of your organization’s 2019 T4 Summary of Remuneration Paid.

Applicants should add together all 2019 T4SUM statements and compare that total amount against the CEBA eligible payroll range, which is a payroll amount greater than $20,000 and less than $1,500,000.

For example, a business with the following two payroll numbers would have a total payroll amount of $100,000, which is within the eligible range:

  • Payroll number 1 (…RP0001)
    • 2019 T4SUM = $30,000
  • Payroll number 2 (…RP0002)
    • 2019 T4SUM = $70,000
  • Total 2019 T4SUM = $100,000

If you are applying based on the eligible non-deferred expenses stream and your organization’s total employment income paid in the 2019 calendar year was $20,000 or less you are required to upload documentation to the Government of Canada’s web page for verification to support the $40,000 or more of your organization’s estimated Eligible Non - Deferrable Expenses for 2020.

The Government of Canada will rely upon the accuracy and truthfulness of the information and associated documentation you provide in your application to approve or decline your enrolment request.

When uploading documents please follow the instructions and tips on the CEBA Document Upload Instruction Guide.

IMPORTANT : If you are applying for a CEBA loan based on the eligible non-deferred expenses stream and your organization’s total employment income paid in the 2019 calendar year was $20,000 or less, the Government of Canada will not review your request to enrol until the documentation supporting your Eligible Non - Deferrable Expenses are uploaded into the government web page. Your request to enrol in CEBA will remain incomplete and will not be considered for funding.

The Government of Canada web page

For more information and detailed instructions on the upload process, please review the Government of Canada Document Upload Instruction Guide and FAQ

Please click here to link to the Government of Canada website and upload your documents as part of the enrolment request process for the CEBA Non - Deferrable Expenses Stream.

No. Businesses cannot apply for CEBA at more than one financial institution. Doing so may result in ineligibility as well as legal prosecution by the Government of Canada.

Only one person from the organization can agree to the legal documents in the online enrolment request process for the CEBA. The person applying on behalf of your organization must have the legal authority to attest on behalf of the organization and legally bind the organization to the terms of the RBC Legal Documentation applicable to the CEBA. For example, if more than one person is normally required to sign legal documents for your organization, whether under your internal requirements or your agreement with RBC, your organization has to ensure the proper documentation, like a resolution to waive the requirement for multiple signatories for the purpose of enrolling the organization in the CEBA, is made to legally permit a designated person to request enrolment and attest on behalf of the organization. If the other usual signatories for your organization agree, then the designated person can go ahead and request to enrol.

No. The Canada Emergency Business Account is only available to business clients who have an RBC business chequing or operating account. Just a reminder, your Personal Deposit Account is meant for your personal use and should not be used for business purposes. Using a Personal Deposit account for business purposes may impact the service on your accounts and could even result in account closure.

As of October 26th 2020, the government expanded the eligibility criteria to businesses who were in operation and active as of March 1, 2020 but opened an RBC Business chequing or operating account after March 1, 2020 and meet the non-deferrable expense or payroll CEBA program requirements in order to be eligible to apply for CEBA. Please note you cannot apply for a CEBA loan for the same business at more than one financial institution.

If you wish to submit an enrolment request for a CEBA loan you will first need to open an RBC Business chequing or operating account. Once you have opened an RBC Business chequing or operating account, you will be able to log into RBC Online Banking to submit a CEBA enrolment request under either the Payroll Stream or Eligible Non-Deferrable Expenses Stream based on your eligibility. Please note it may take up to 5 business days for your account to be activated before you can try enrolling in the Canada Emergency Business Account.

To open an RBC Business chequing or operating account, click here to book an appointment.

The Government of Canada has developed an optional CEBA Pre-Screen Tool to help businesses determine their likelihood of qualifying for a CEBA loan. The Pre-Screen Tool is not a CEBA application and is solely intended to provide a non-binding indication of eligibility to inform your decision of whether to open a business chequing or operating account and request enrolment for the CEBA loan through RBC.

For more details on the CEBA Pre-Screen Tool, please visit https://verify-verifier.ceba-cuec.ca/ .

Yes, you can still submit an enrolment request if you are a current borrower of other RBC lending solutions.

If your organization has previously used the COVID Indigenous SMEs Initiative or the Regional Relief and Recovery Fund then you are not permitted to apply for support under the CEBA program.

If you are participating in any other response programs, yes, you can submit an enrolment request for the CEBA loan funded by the Government of Canada. If your organization’s total employment income paid in 2019 was $20,000 or less you will need to deduct the support or subsidies your organization has or will receive by December 31, 2020 under any other Government of Canada COVID-19 response program from your total eligible non-deferrable expenses in your enrolment request.

Other Government of Canada COVID response programs include the following:

  • Canada Emergency Wage Subsidy,
  • 10% Temporary Wage Subsidy,
  • Canada Emergency Commercial Rent Assistance, Regional Relief and Recovery Fund,
  • Futurpreneur Canada,
  • Northern Business Relief Fund,
  • Fish Harvester Grant,
  • Relief measures for Indigenous businesses, and
  • $250 million COVID-19 IRAP (Industrial Research Assistance Program) Subsidy Program; and
  • Canada Emergency Rent Subsidy

Each business entity may enrol for CEBA provided that it has its own 9 digit CRA business number. Each business must individually meet the eligibility criteria and only one CEBA loan will be approved per 9 digit CRA business number.

As of December 4, 2020, enrolment requests can only be submitted for a new $60,000 CEBA loan or for a $20,000 CEBA expansion to increase the amount of your CEBA loan from $40,000 to $60,000. Per CEBA program requirements, enrolment requests for $40,000 CEBA loans will no longer be available.

If you require more than $60,000 offered by CEBA, please speak with your RBC Account Manager or call RBC Telephone Banking to explore other RBC solutions to support your additional financing needs. Details on additional  government initiatives to support businesses, including the Business Development Bank of Canada (BDC) Co-Lending Facility and the Export Development Canada (EDC) Business Credit Availability Program Guarantee are also available. Check the Government of Canada website regularly for the latest details.

In accordance with program requirements, you need to wait until the Government of Canada makes a decision on your initial CEBA $40,000 CEBA enrolment request. If you are approved for the $40,000 CEBA loan, once the CEBA loan has been processed then you will be able to apply for the $20,000 CEBA expansion.

No, in accordance with program requirements, if you have already submitted a CEBA application you need to wait until the Government of Canada makes a decision on your initial CEBA $40,000 CEBA enrolment request. If you are approved for the $40,000 CEBA loan, once the CEBA loan has been processed then you will be able to apply for the $20,000 CEBA expansion.

Your Account Manager cannot complete the request on your behalf.

The enrolment process can only be completed online by logging into RBC Online Banking for Business. If you are not enrolled yet, click here to enrol in RBC Online Banking for Business. Please note that while our RBC Account Managers and RBC Telephone Banking advisors are available to help answer your questions about CEBA, they are not authorized to fulfill enrolment requests.

You can access the Government of Canada’s online self-serve tool or contact the Government of Canada’s CEBA Call Centre. The self-serve tool will display the same information that is on file with the call centre.

To access the Government of Canada’s online self-serve tool, visit: https://status-statut.ceba-cuec.ca to obtain real-time detailed information about your application status. You will need to have the following information to view the status of your application:

  • The name of the financial institution through which you applied for CEBA
  • Your 9-digit CRA business number
  • The applicable T1, T2, T2 Short, or T4 SUM used in your CEBA application

Alternatively, you can contact the Government of Canada’s CEBA Call Centre at 1-888-324-4201. The CEBA Call Centre is operating as a call-back only service to manage customer wait times. No live agents will be available. You will be prompted to leave your contact details so that you can be entered in the cue for a call back from a live agent within the CEBA Call Centre’s operating hours.

Once the government has completed its verification process and let RBC know, RBC will email you to communicate the government’s decision regarding your CEBA loan or CEBA expansion enrollment request.

The email provides detailed instructions relating to your application status and next steps to take, if required. If you have questions regarding status or next steps you can access the Government of Canada’s online self-serve tool or contact the Government of Canada’s CEBA Call Centre. The self-serve tool will display the same information that is on file with the call centre.

To access the Government of Canada’s online self-serve tool, visit: https://status-statut.ceba-cuec.ca to obtain real-time detailed information about your application status. You will need to have the following information to view the status of your application:

  • The name of the financial institution through which you applied for CEBA
  • Your 9-digit CRA business number
  • The applicable T1, T2, T2 Short, or T4 SUM used in your CEBA application

Alternatively, you can contact the Government of Canada’s CEBA Call Centre at 1-888-324-4201. The CEBA Call Centre is operating as a call-back only service to manage customer wait times. No live agents will be available. You will be prompted to leave your contact details so that you can be entered in the cue for a call back from a live agent within the CEBA Call Centre’s operating hours.

NOTE: If your CEBA loan enrolment request has been declined and the reason provided relates to the inability of the Government of Canada to find or match information in the Canada Revenue Agency database with the information provided in your CEBA enrolment request, please contact the Canada Revenue Agency and not the CEBA Call Centre to discuss or rectify the issue described. The email that you receive communicating the Government of Canada’s decline of your application will include the reason provided to us by the Government of Canada for the decline.

All enrolment requests are reviewed and decisioned by the Government of Canada and must meet the Government of Canada’s eligibility criteria in order to qualify.

Pursuant the terms of the CEBA program, all applications are reviewed for accuracy from time to time by the Government of Canada. The Government of Canada has completed these verifications and some applications submitted over the course of the CEBA program have been found to have incorrect data or data that was outside of program eligibility requirements. Clients with any such discrepancies will be notified and they will need to provide additional or updated information to the Government of Canada further to their request for the $20,000 CEBA expansion.

The process for providing additional or updated information has not yet been finalized by the Government of Canada. As soon as the process has been finalized, we will let you know. After such information has been provided, the Government of Canada will determine if you qualify for the CEBA expansion.

If you have any questions about the Government’s decision or would like information related to your CEBA expansion enrolment request, please contact the Government of Canada’s CEBA Call Centre at 1-888-324-4201 for additional details. The CEBA Call Centre is operating as a call-back only service to manage customer wait times. No live agents will be available. Instead, you will be prompted to leave your contact details so that you can be entered in the cue for a call back from a live agent within the CEBA Call Centre’s operating hours.

$60,000 CEBA loan

Once the government has completed its verification process, RBC will let you know by email whether or not the government has approved your organization’s enrolment.

Once you’ve met the qualification criteria outlined by the Government of Canada and your enrolment is approved, within 7 business days of government approval the $60,000 loan will be made available through the RBC CreditLine for Small Business. Funds will be transferred in full directly from your RBC CreditLine for Small Business into the RBC Business banking account indicated on your enrolment request to reflect a maximum loan balance of $60,000, which is a requirement under the Canada Emergency Business Account program to ensure that you qualify for maximum forgiveness.

You can repay the loan in part or in full at any time by transferring funds directly from your RBC Business banking account to your RBC CreditLine for Small Business through RBC Online Banking for Business.

A credit card will not be issued. Your RBC CreditLine for Small Business account will appear in your list of accounts on your RBC Online Banking for Business or RBC Express profile Your e-statement will be delivered to your RBC Online Banking for Business for viewing.

$40,000 CEBA loan

If you submitted an enrolment request for a CEBA loan prior to December 4, 2020, once the government has completed its verification process, RBC will let you know by email whether or not the government has approved your organization’s enrolment. Once the government approves your enrolment into the program, within 7 business days of government approval, the $40,000 loan will be made available through the RBC CreditLine for Small Business.

A credit card will not be issued. Your RBC CreditLine for Small Business account will appear in your list of accounts on your RBC Online Banking for Business or RBC Express profile Your e-statement will be delivered to your RBC Online Banking for Business for viewing.

After your $40,000 CEBA loan has been processed, you will be able to apply for the $20,000 CEBA expansion if you want to.

$20,000 CEBA loan expansion

Once the government has completed its verification process, RBC will let you know by email whether or not the government has approved your organization’s enrolment.

Once you’ve met the qualification criteria outlined by the Government of Canada and your enrolment is approved, within 7 business days of government approval the amount of your loan will be increased from $40,000 to $60,000. Funds will be transferred directly from your existing RBC CreditLine for Small Business into the RBC Business banking account indicated on your enrolment request to reflect a maximum loan balance of $60,000, which is a requirement under the Canada Emergency Business Account program to ensure that you qualify for maximum forgiveness. The amount of the transfer will be equal to $60,000 less the balance on your RBC CreditLine for Small Business on the day of the transfer. This will bring your outstanding loan balance to $60,000.

You can repay the loan in part or in full at any time by transferring funds directly from your RBC Business banking account to your RBC CreditLine for Small Business through RBC Online Banking for Business.

As a reminder, a credit card was not issued and your RBC CreditLine for Small Business account appears in your list of accounts on your RBC Online Banking for Business or RBC Express profile. Your e-statement will be delivered to your RBC Online Banking for Business for viewing.

As a result of the CEBA program changes, RBC will automatically transfer funds from your RBC CreditLine for Small Business to your selected RBC Business banking account to simplify the client experience and provide more immediate access to critical funds. The automatic transfer of funds also ensures that the full amount of the CEBA loan will be used in the forgiveness calculation.

The loan can be repaid in part or in full at any time by transferring funds directly from your RBC business banking account to the existing RBC CreditLine for Small Business.

Please click here for more details on repayment and loan forgiveness.

This will occur if the balance on your RBC CreditLine for Small Business was less than $40,000 on the day of the transfer. Under the CEBA expansion, the amount of the transfer will be equal to $60,000 less the balance on your RBC CreditLine for Small Business on the day of the transfer to bring your outstanding loan balance to $60,000 which is a requirement under the CEBA expansion program to ensure that maximum loan forgiveness is received.

No. When you enrol for CEBA, a credit card is not issued.

No, there are no cash advance fees to transfer your CEBA funds into your RBC Business Deposit Account.

There are a number of other relief measures that are being provided by the Government of Canada through its Canada’s COVID-19 Economic Response Plan  to help support individuals and businesses. Additional government relief measures offered through the Business Development Bank of Canada (BDC) and the Export Development Canada (EDC) can be found here.

RBC is also offering a number of temporary relief solutions that may help business clients affected by COVID-19, please click here for further details.

Yes. Please review the Government of Canada's Relief for Business to determine which programs you may be eligible for.

Troubleshooting Online CEBA Enrolment

The enrolment process for RBC business clients is completely online and only accessible through RBC Online Banking for Business. If you are not yet enrolled, click here to enrol in RBC Online Banking for Business.

To submit an enrolment request, log into your RBC Online Banking for Business and click the banner below the list of your accounts on the Account Summary page.

If the tool stops working before you click “Submit”, you can refresh your page and continue or restart your enrolment process. Upon successful submission you will receive email notification acknowledging your request for enrolment along with an overview of next steps. Please ensure that the email address you provide us during the enrolment process is the correct email.

You can locate your CEBA loan as follows:

  • Log in to RBC Online Banking for Business or RBC Express
  • Your CEBA loan is listed as a Visa account under Credit Cards on your ‘My Accounts’ page with a $60,000 balance
  • To access the funds, click on the Visa account number
  • The credit limit of the Visa account will be $60,000 for new and CEBA expansion enrolments. If you applied before December 4, 2020 and did not enrol into the CEBA expansion, the limit will appear as $40,000

    Please note: No credit card plastic will be issued.

As transfers from your CEBA funds into your RBC Business Deposit Account are made, the balance will adjust. Please note that there are no cash advance fees to transfer your CEBA funds.

Loan Terms

No interest applies until January 1, 2023. Commencing on January 1, 2023, interest will accrue on the balance of the term loan at the rate of 5% per annum, payable monthly on the last day of each month.

You may start repaying the loan in part or in full at any time without penalty. Monthly interest only payments are required on the last day of the month commencing January 1, 2023. No principal repayments are required until December 31, 2025 when the entire loan and all accrued and unpaid interest becomes due and payable.

To Enrol for CEBA, Log Into Your RBC Online Banking for Business

Please note that the CEBA enrolment cannot be fulfilled in our branches, or through our advisors and RBC Advice Centre. Application deadline March 31, 2021.