Permissions & Uninstall Instructions

In order to use RBC Mobile you must accept a list of permissions which will give you access to a range of services.
The following table lists the permissions, their descriptions and why access is required. Please note that the presentation of this list of permissions and which items appear will differ depending on your device model, platform and OS version.

Permission Why RBC Mobile Needs Access
SMS – Read your text messages (SMS or MMS), receive, send text messages (SMS) Used to allow you to send and receive Interac e-Transfers via text message
Your Location – Approximate location (network-based), precise location (GPS and network-based) Used by Maps for the Find Us service
Phone Calls – Directly call phone numbers, read phone status and identity Used to contact our Advice Centre or Security team directly from RBC Mobile
Storage – Modify or delete the contents of your USB storage, read the contents of your USB storage Used by Maps to cache map data
Camera – Access viewfinder Used by ATM & branch locator for Augmented Reality services; used by Mobile Cheque Deposit and Scanning Your Bill
Network Communication – Full network access, view Wi-Fi connections, view network connections Used for communication with RBC Mobile servers
Your Social Information – read call log, read your contacts Used to add Interac e-Transfer recipients using your device contact list
Device Access – Prevent phone from sleeping, phone vibration Vibration is used by RBC Alerts when push notifications are received
Compass – Allow RBC Mobile to access compass to better locate your position and orientation Used by RBC Mobile to show nearby ATM and branch locations
Siri – Allows relevant RBC Mobile data to be sent to Apple to help process your request Lets Siri for RBC Mobile help you to send money to anyone set up in your RBC recipients list
Push Notifications – Allows RBC Mobile alerts to appear on your device when you are not using the app Used by RBC to send you important messages like security alerts

To Uninstall the RBC Mobile App From Your iOS Device:

  1. Highlight and hold down the RBC Mobile app icon on your screen. There will be an “x” mark located on the upper-right hand corner of the icon.
  2. Tap the “x” mark and the app will be automatically deleted from your device.