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As an RBC client, you have access to a virtual assistant in the RBC Mobile app and RBC Online Banking to help you find answers quickly, without waiting on the phone or in the branch.
To Access Your Virtual Assistant in the Mobile App:
- Sign in and tap the question mark icon in the top right corner of the screen.
- Under Contact us, tap Chat now.
- To get started, you can either choose a topic from the menu options, or type a short, direct question to get the help you need
As an RBC client, you have access to a virtual assistant in the RBC Mobile app and RBC Online Banking to help you find answers quickly, without waiting on the phone or in the branch.
To Access Your Virtual Assistant in Online Banking:
- Sign in and click on the Help Center at the top of the page.
- In the bottom right corner of Help Center, select the blue chat icon to open the chat with your virtual assistant.
- To get started, you can either choose a topic from the menu options, or type a short, direct question to get the help you need.
Sign InRBC Mobile App
Or text "RBC" to 722722 and we'll send you the link.
Standard message rates may apply.
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