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To Cancel an Interac e-Transfer in the Mobile App:

  • Tap Move Money in the Navigation Bar
  • Tap Send Interac e-Transfer
  • Tap the History tab
  • Select the transfer you want to cancel
  • Scoll to the bottom and tap Cancel Transfer
  • Follow the on-screen instructions

Please note: If there's no “Cancel” option for you to select, it is no longer possible to cancel that Interac e-Transfer. Also, if the recipient is registered for Autodeposit, the transfer is processed and cannot be reversed. In this case, funds are withdrawn from your account and deposited into the recipient’s account.

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