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Highest in Customer Satisfaction among Canadian Mobile Banking Apps, Two Years in a Row

The RBC Mobile app was awarded the ‘Highest in Customer Satisfaction Among Canadian Mobile Banking Apps’ in the J.D. Power 2018 Canadian Mobile Banking App study2.

Your Money is Always Safe

RBC Digital Banking Security Guarantee

Should anything ever happen, we’ve got you covered. We’ll fully reimburse you for any unauthorized transactions3 made through the RBC Mobile app or RBC Online Banking.

Find Out More about the Digital Banking Guarantee

24/7 Security

We’re at the forefront of cyber-security and use the latest and most advanced technology to keep your information secure—no matter when or how you bank.

Learn About Security at RBC

 
Siri is a trademark of Apple Inc., registered in the U.S and other countries.
1.
RBC Mobile is operated by Royal Bank of Canada, RBC Direct Investing Inc. and RBC Dominion Securities Inc. RBC Canada, RBC Wallet, RBC Rewards and RBC eGift are operated by Royal Bank of Canada.
2.
RBC Royal Bank received the highest score in the 2017-2018 Canadian Banking App Satisfaction Studies and among Big Five Retail Banks in the 2016-2018 Canadian Retail Banking Satisfaction Studies of customers’ satisfaction. Visit jdpower.com/awards.
3.
For a definition of an unauthorized transaction and for full details regarding the protections and limitations of the RBC Digital Banking Security Guarantee, please see your Electronic Access Agreement for personal banking clients, and the Client Card Agreement and the Master Client Agreement for business clients. This guarantee is given by Royal Bank of Canada in connection with its Online and Mobile Banking services. Cardholders are not liable for losses resulting from circumstances beyond their control provided they have taken reasonable precautions to protect their Client Card and PIN (if applicable) as set out in the Client Card Agreement. Formerly known as the RBC Online Banking Security Guarantee.