Skip to main content

To Cancel a Bill Payments in Online Banking:

  • Sign in to Online Banking
  • From the Accounts Summary page, go to the links on the right and select Pay Bills & Transfer Funds
  • Select Cancel Bill Payment from the menu on the left
  • Follow the on-screen instructions

Bill payments are only eligible for online cancellation for a short period of time. You can cancel a payment online if it was made in Canadian currency (CAD) – or with Avion Points – through any of these channels:

  • Online Banking
  • The Advice Centre
  • Telephone banking
  • The RBC Mobile app
  • An ATM

If you made your payment in U.S. currency (USD), call us at 1-800-769-2555 or visit a branch. If you made your payment at a branch, you'll have to return to a branch for help.

cancel bill payment screenshot

RBC Online Banking

Sign in iconSign In

Not yet banking online? Enrol Now

RBC Mobile App

Get the RBC Mobile app in the App Store (opens in a new window) Get the RBC Mobile app on Google Play (opens in a new window)

Or text "RBC" to 722722 and we'll send you the link.

Standard message rates may apply.

Already Enrolled but
Forgot Your Password?