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To Cancel a Bill Payments in Online Banking:

  • Sign in to Online Banking
  • From the Accounts Summary page, go to the links on the right and select Pay Bills & Transfer Funds
  • Select Cancel Bill Payment from the menu on the left
  • Follow the on-screen instructions

Bill payments are only eligible for online cancellation for a short period of time. You can cancel a payment online if it was made in Canadian currency (CAD) – or with RBC Rewards points – through any of these channels:

  • Online Banking
  • The Advice Centre
  • Telephone banking
  • The RBC Mobile app
  • An ATM

If you made your payment in U.S. currency (USD), call us at 1-800-769-2555 or visit a branch. If you made your payment at a branch, you'll have to return to a branch for help.

cancel bill payment screenshot

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