2-Step Verification

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The RBC Mobile app now has 2-Step Verification for added security and protection. 2-Step Verification means we’ll send a message to your chosen trusted device whenever someone tries to sign in from another device. Then, if the person trying to sign in is not you, you can stop them from accessing your account.

To Turn on 2-Step Verification in the RBC Mobile app:

On the Accounts Overview page, select More at the bottom-right corner of the screen
At the top of the More screen, select Settings
Under the Features heading, select 2-Step Verification
Turn 2-Step Verification on by tapping the toggle button
This will take you to the Select a Trusted Device screen. Select the device you want to be your trusted device from the list. We suggest you choose the one you use the most.
After selecting your security device, you will be brought back to the Manage 2-Step Verification screen. The toggle button will be turned on and your trusted device will be listed below. If you change your mind about your trusted device, you can tap Change next to your device name and select a different device from the list.

Learn more about RBC 2-Step Verification

View Instructions (PDF)

Enable the added security and protection of 2-step Verification and we’ll send a message to your trusted mobile device^* (e.g. smartphone, tablet) should someone try to sign into your account from an unknown device. If this happens, you’ll be able to immediately stop them from gaining access by selecting “Do Not Allow” on the push notification sent to your device.

To initiate 2-Step Verification in RBC Online Banking

Before you get started, be sure you have access to a trusted mobile device^* and that you have the most recent version of the RBC Mobile app installed on it.

Sign in and click Profile & Account Settings on the top of the Accounts Summary page.
On the Profile and Account Settings page, click Security.
On the Security page, scroll down to Enhanced Security and select 2-step verification on sign-in.
Turn 2-step verification on sign in on by tapping the toggle button.

Learn more about RBC 2-Step Verification

^*It's important that your trusted device is one that you own, control access to, and use often. Public or shared devices like a family tablet should not be used as a trusted device.