4 Digital Banking Security Tools to Help Defend Against Fraud

Cyber criminals relentlessly look for ways to gain access to bank accounts and steal funds, but a proactive defence is within reach. RBC’s digital banking security tools integrate seamlessly into your daily banking routines, transforming everyday actions into powerful safeguards. Designed for speed and simplicity, these tools take just minutes to activate yet provide ongoing protection and peace of mind.

Here are 4 essential tools that add an extra layer of security to your Online and Mobile banking experience.

Alerts

Signing up for Alerts is a simple way to enhance your financial security. Receive real-time text, email or push notifications for specific account activities – purchases, withdrawals, payments or low balances. You can customize Alerts to suit your personal preferences, allowing you to stay on top of your accounts and quickly spot any unusual activity.

If you have an RBC credit card, you’ll automatically receive an SMS text message Alert from 722373 any time a transaction looks out of the ordinary for you. You’ll be able to immediately approve or decline the transaction by replying directly to the message.

Autodeposit

By activating this tool, the next e-Transfer you receive will be automatically deposited into your chosen bank account without having to log in, answer a security question or manually accept the transfer. Linking your email address or phone number to a specific account, you’ll receive an email or text notification every time an Autodeposit occurs.

With rising phishing attacks and email account compromises, Autodeposit strengthens e-Transfer security by eliminating the need to click links or share security answers. It also prevents interception of e-Transfer email notifications, ensuring funds reach your account securely without risk of interception.

Card Lock

Misplaced your client card or credit card? With Card Lock, you can instantly lock your card through Online Banking or the RBC Mobile app, eliminating the worry of it getting misused and avoiding the hassle of cancelling it if it’s simply hiding in your coat pocket. When locked, cash advances, withdrawals and purchases – both online and in person – will be declined. And if you find your card? Unlocking it is just as easy.  

2-Step Verification

Every time you log into your account or complete a transaction, you’ll receive a notification on your trusted device asking you to approve. This ensures that even if someone has your login credentials, you can decline login attempts and stop unauthorized transactions.

There are various second authentication methods to choose from, including:

• Client card + PIN
• ID verification
• One time passcode
• Personal verification questions

Visit RBC’s 2-Step Verification Hub to learn more about these options.

How to activate the tools

Reminder: To activate any tool, you must be signed into your banking account.

Protecting your money and your data from fraudsters is easier than you might expect, thanks to the advances in technology that are designed to keep you safe. Making use of the digital banking security tools available can go a long way to keeping cyber criminals away.